You don't need a Windows computer to connect to your RDP server. Microsoft provides official Remote Desktop client apps for macOS, iOS, and Android — all free. This guide walks you through setup on each platform with the exact steps you need.
You'll need your server's IP address, username (usually Administrator), and password — all found in your RDPDatabase welcome email. Make sure port 3389 is not blocked by your ISP (most aren't, but see our troubleshooting guide if you have issues).
Connecting from macOS
Microsoft Remote Desktop for Mac is a free app available on the Mac App Store. It's the most reliable way to connect from a Mac and supports full-screen mode, clipboard sharing, and audio redirection.
185.212.45.10). Leave port as default (3389) unless you've changed it.Administrator as username and paste your password.
The "Add PC" dialog in Microsoft Remote Desktop 10 for macOS.
- Enable Use all monitors in Display settings for a multi-monitor setup
- Set Fit session to window to avoid black bars if your resolutions don't match
- Turn on Clipboard under Devices & Audio to copy/paste between your Mac and server
- If connection is slow, try setting Color Quality to High Color (16 bit) instead of True Color
Connecting from iPhone & iPad (iOS)
The iOS app supports iPhone and iPad, including full keyboard and mouse support when connected to external peripherals.
On iPad, switch to Mouse Pointer mode (tap the mouse icon in the toolbar) for a more desktop-like experience. Pair a Bluetooth mouse for even better control.
Connecting from Android
The Microsoft Remote Desktop app for Android is available on the Google Play Store and works on phones and tablets.
Administrator and your password.Common Issues
Can't connect — "Unable to connect to the remote PC"
This usually means either your IP is wrong, port 3389 is blocked, or your server is offline. Double-check the IP in your welcome email and try pinging it. If the server is online, contact our support team to check if port 3389 is reachable from your location.
Certificate warning every time I connect
This is normal on first connect. To stop the warning, open the PC settings in the app and check Trust the certificate always (the exact wording varies by platform).
Session keeps disconnecting
On mobile, background app refresh can kill the connection. Keep the app in the foreground or use your device's split-screen mode to keep it active. Also check if your mobile data connection is stable — switching between WiFi and cellular can drop sessions.
If none of these steps work, open a support ticket via our contact page. Our team can remotely diagnose connection issues in most cases within minutes.
Was this article helpful?
Related Articles
Fix: RDP Connection Refused
How to Change Your RDP Password
Fix: Black Screen on RDP Connect
